Frequently Asked Questions
What are the benefits of using a weighted blanket?
Weighted blankets help reduce anxiety, improve sleep quality, and promote relaxation by providing gentle, even pressure through Deep Pressure Therapy. It mimics the sensation of a comforting hug.
This therapeutic mechanism fosters a sense of security and calm, making them an effective tool for enhancing overall well-being.
How do I choose the right weight for my blanket?
We recommend selecting a blanket that is about 10% of your body weight for optimal comfort and effectiveness.
Can I wash my weighted blanket?
Yes, all of our weighted blankets are machine washable. Please refer to our Washing Guide for detailed care instructions.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, depending on your location. Express shipping options are also available at checkout.
What is your return policy?
We offer a 90-day return policy. If you’re not satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Please refer to our Warranty & Returns page for more details.
Do you offer a warranty on your products?
Yes, all of our products come with a 90-day warranty covering defects in materials and workmanship.
Please refer to our Warranty & Returns page for more details.
What payment methods do you accept?
We accept most major credit cards, debit cards and other popular payment methods, providing you with a secure and convenient checkout experience.
Are your products safe for sensitive skin?
Yes, our bamboo fabric products are naturally hypoallergenic, making them safe and gentle for those with allergies or sensitive skin.
Can I track my order?
Once your order has been shipped, a tracking number will be available. You can request it anytime to monitor your delivery’s progress.
How do I clean spills or stains on my weighted blanket?
For small spills or stains, spot clean with a mild detergent and cold water. Gently blot the area and allow it to air dry.
What materials are used in your weighted blankets?
Our weighted blankets are made with premium bamboo fiber shell with a soft microfiber interior. They’re filled with non-toxic, hypoallergenic glass beads that ensure even weight distribution.
Can children use weighted blankets?
Weighted blankets are especially beneficial for children with autism, sensory challenges or hyperactivity but can also be used for general comfort. We recommend them only for children aged 5+ and at about 10% of their body weight.
How do I store my weighted blanket when not in use?
Store your weighted blanket in a cool, dry place, folded neatly or hung up to prevent creasing. Avoid compressing it for long periods.
Do you offer custom sizes or weights for your blankets?
Currently, we offer a range of standard sizes and weights. We also allow customisation to your preferred weight and size. Please reach out to our customer service team for a quote on your custom order.
How do I know if a weighted blanket is right for me?
If you experience poor sleep from stress, anxiety, insomnia, etc., a weighted blanket may help enhance your sleep quality and overall well-being. Try it risk-free with our 90-day return policy.
Do you offer discounts for bulk purchases?
We offer discounts on bulk orders. Please contact our customer service team for more information.
What should I do if my blanket arrives damaged?
If your blanket arrives damaged, please contact our customer service team immediately. We’ll arrange for a replacement or refund subject to our Warranty & Returns Policy.
How do I contact customer service?
You can reach our customer service team via email, phone, or through our contact form on the website. We’re here to assist you with any inquiries 24/7.
